Topic

Platform Migration

Industry news and our own analysis on platform migration, tracked continuously by the Zazachat desk.

Avaya’s 200-Seat Rule Accelerated the Migration Race. Who’s Ahead?

Avaya's 200-seat licensing threshold has accelerated customer departures, and this piece tracks which rival platforms are capturing the most migrations.

CX Today Apr 15, 2026 Read

Industry headlines from other publications. Each links to the original reporting on the publisher's own site.