Zazachat

Price your support team, AI included

Enter your team and your monthly conversations. We price 34 tools the way each one charges, and add the AI line for the 13 whose AI price we have on file.

1 to 500

Chats, emails and tickets together

How much should AI handle?

250 of your conversations answered by AI

Your bill, cheapest first

23 tools fit a team of 5. Cheapest with AI included: Freshchat at $242 a month.

  1. 1 Freshchat Per agent, plus AI in packs of 100 $242 a month $2,904 a year
    • 5 agents × $19 = $95 (AI is sold on the paid plan, not the free one)
    • 250 AI sessions = 3 packs of 100 × $49 = $147 (the 500 included once per account are not monthly)

    The vendor's price: “Free for up to 10 agents; Growth $19 per agent/month, billed annually; Freddy AI Agent $49 per 100 sessions” Price source, checked Oct 29, 2026.

    Watch for: Free plan has no social or WhatsApp channels and no AI

    Best free plan for growing teams. Freshchat in our ranking

  2. 2 Freshdesk Per agent, plus AI in packs of 100 $242 a month $2,904 a year
    • 5 agents × $19 = $95
    • 250 AI sessions = 3 packs of 100 × $49 = $147 (the 500 included once per account are not monthly)

    The vendor's price: “Growth $19 per agent/month, billed annually; 500 AI agent sessions once per account, then $49 per 100” Price source, checked Oct 29, 2026.

    Watch for: No free plan, only a 14-day trial

    Best value help desk. Freshdesk in our ranking

  3. 3 Help Scout Per agent, plus per AI resolution $313 a month $3,750 a year
    • 5 agents × $25 = $125 (AI is sold on the paid plan, not the free one)
    • 250 AI resolutions × $0.75 = $187.50

    The vendor's price: “Free for up to 5 users; Standard $25 per user/month, billed annually; AI Answers $0.75 per resolution, billed monthly, with a monthly cap” Price source, checked Oct 29, 2026.

    Watch for: Pro has a 10-user minimum, about $750 a month billed annually

    Best overall for small support teams. Help Scout in our ranking

  4. 4 Fin (formerly Intercom) Per agent, plus per AI outcome $343 a month $4,110 a year
    • 5 agents × $19 = $95
    • 250 AI outcomes × $0.99 = $247.50

    The vendor's price: “Essential $19 per seat/month for new customers, billed annually ($29 monthly; $29 list price struck through); Fin $0.99 per outcome” Price source, checked Oct 29, 2026. Price changed: the vendor now shows Essential at $19 per seat a month for new customers, billed annually ($29 monthly), with the $29 list price struck through. Checked Oct 29, 2026.

    Watch for: No free plan

    Best for AI-powered support. Fin (formerly Intercom) in our ranking

  5. 5 LiveChat Per agent, plus AI in packs of 50 $343 a month $4,110 a year
    • 5 agents × $19 = $95
    • 250 AI resolutions, less 10 included = 240 billed = 5 packs of 50 × $49.50 = $247.50

    The vendor's price: “Essential $19 per user/month, billed annually; 10 AI resolutions a month included, extra packs of 50 for $49.50” Price source, checked Oct 29, 2026.

    Watch for: No free plan

    Best pure live chat. LiveChat in our ranking

  6. 6 Front Per agent, plus per AI resolution $348 a month $4,170 a year
    • 5 agents × $25 = $125
    • 250 AI resolutions × $0.89 = $222.50

    The vendor's price: “Starter $25 per seat/month, billed annually; Autopilot $0.89 per resolution, pay as you go” Seat price source, checked Oct 29, 2026. AI price source, checked Oct 29, 2026.

    Watch for: No free plan

    Best shared inbox for collaboration. Front in our ranking

  7. 7 Olark Per agent, plus a flat AI agent fee $516 a month $6,192 a year
    • 4 agents beyond the 1 the AI plan includes × $29 = $116
    • AI agent, flat = $400

    The vendor's price: “Live Chat $29 per agent/month; AI Website Agent $400/month billed annually, one human seat included, extra seats $29” Price source, checked Oct 29, 2026.

    Watch for: No free plan

    Best simple live chat. Olark in our ranking

  8. 8 Tawk.to Free. AI billed in credits, no per-answer price $0 + AI a month $0 a year, before AI
    • Free plan = $0
    • Tawk.to sells AI Assist as plans with message credits (paid from $29 a month), with no per-answer price, so this bill has no AI line

    The vendor's price: “Free; add-ons from $29/month” Price source, checked Oct 30, 2026.

    Watch for: Removing branding costs $29 a month per website

    Best free live chat. Tawk.to in our ranking

  9. 9 Collect.chat Per conversation plan. No AI rate on file $14 + AI a month $168 a year, before AI
    • Plan for up to 1,000 conversations a month (yours: 750 for people) = $14
    • Lite includes 500 AI answers a month with no price for more; the chatbot skips AI answers until the allowance resets, so this bill has no AI line

    The vendor's price: “Free plan with 100 responses and 50 AI answers per month; Lite $14/mo billed yearly, 1,000 responses and 500 AI answers per month; Standard $29/mo billed yearly; Unlimited $149/mo billed yearly” Price source, checked Oct 30, 2026. Monthly billing prices were not shown in the page text we read. All paid plans include a 30-day refund.

    Watch for: Free plan limited to 100 responses and 3 chatbots

    Best for lead-capture forms. Collect.chat in our ranking

  10. 10 Chatfuel Flat monthly plan. AI billed in credits, no per-answer price $18 + AI a month $216 a year, before AI
    • Flat plan = $18
    • Business S includes US$20 of AI credits a month; Chatfuel publishes per-reply estimates, not prices, so this bill has no AI line

    The vendor's price: “Business S US$18 per month, billed yearly, US$216/year, with US$20 AI credits / mo; Agency S US$90 per month, billed yearly, US$1,080/year, with US$100 AI credits / mo; free trial” Price source, checked Oct 30, 2026. The monthly billing price was not shown in the page text we read. WhatsApp templates are billed at Meta's rate plus 10%.

    Watch for: AI replies pause when the month's credits run out

    Best for WhatsApp and Instagram bots. Chatfuel in our ranking

  11. 11 Zoho Desk Per agent. No AI rate on file $35 + AI a month $420 a year, before AI
    • 5 agents × $7 = $35
    • Zoho Desk publishes no per-answer AI price (AI runs on a token allowance or your own key), so this bill has no AI line

    The vendor's price: “Free for 3 users; Express $7 per user/month, billed annually” Price source, checked Oct 29, 2026.

    Watch for: Telephony, Zia AI and round-robin routing need Professional

    Best for Zoho users. Zoho Desk in our ranking

  12. 12 Confluence Per agent. AI billed in credits, no per-answer price $36 + AI a month $429 a year, before AI
    • 5 agents × $7.15 = $35.75 (AI is sold on the paid plan, not the free one)
    • Rovo AI is on paid plans only, with a monthly Rovo credit allowance per user; a request uses a variable number of credits, so there is no fixed price per answer, so this bill has no AI line

    The vendor's price: “Free forever for 10 users; Standard $7.15 per user / month for 10 users, billed monthly ($720 per year, User tier: 1 to 10, billed annually); Premium $14.10 per user / month for 10 users, billed monthly; Enterprise billed annually, contact sales” Seat price source, checked Oct 30, 2026. AI price source, checked Oct 30, 2026. The price per user changes with team size. The page opens at 300 users, billed monthly, where Standard shows $5.78 per user / month. Checked Oct 30, 2026.

    Watch for: Public, anonymous access needs a paid plan

    Best for Jira Service Management teams. Confluence in our ranking

  13. 13 Drag Per agent. AI only on Pro $60 + AI a month $720 a year, before AI
    • 5 agents × $12 = $60
    • The AI agent resolves a conversation for $0.50 on the Pro plan only, not on the plan this bill uses, so this bill has no AI line

    The vendor's price: “Starter $12 per user/month, billed annually” Seat price source, checked Oct 29, 2026. AI price source, checked Oct 29, 2026.

    Watch for: Starter has no included AI and only 10 automation rules

    Best budget shared inbox for Gmail. Drag in our ranking

  14. 14 Keeping Per agent. AI only on Advanced and HIPAA $70 + AI a month $840 a year, before AI
    • 5 agents × $14 = $70
    • Keeping sells no AI agent and publishes no AI price; its 'Thank You' Detection AI is on Advanced and HIPAA, and MCP access for your own AI assistant is full on Advanced and HIPAA, limited on Essentials, so this bill has no AI line

    The vendor's price: “Essentials $14 per user per month billed annually ($19 billed monthly); Advanced $24 billed annually ($29 billed monthly); HIPAA $49 billed annually ($59 billed monthly); 2 User Minimum; 14-day free trial, no credit card required” Price source, checked Oct 30, 2026.

    Watch for: 2-user minimum on every plan

    Best simple Gmail shared inbox. Keeping in our ranking

  15. 15 Missive Per agent. No AI rate on file $70 + AI a month $840 a year, before AI
    • 5 agents × $14 = $70
    • Missive bills AI by usage on its Productive and Business plans (provider price plus 25%), with no fixed price, so this bill has no AI line

    The vendor's price: “Starter $14 per user/month, billed annually” Price source, checked Oct 29, 2026.

    Watch for: No free plan

    Best low-cost team inbox. Missive in our ranking

  16. 16 LiveAgent Per agent. No AI rate on file $75 + AI a month $900 a year, before AI
    • 5 agents × $15 = $75
    • Every LiveAgent plan includes AI with no per-resolution fee; the AI provider bills you directly, so this bill has no AI line

    The vendor's price: “Starter $15 per agent/month, billed annually (regular price)” Price source, checked Oct 29, 2026. Limited-time offer on the vendor's page: $11, checked Oct 29, 2026.

    Watch for: No AI fees, but AI runs on your own OpenAI, Anthropic, Gemini or FlowHunt account

    Best for built-in call center. LiveAgent in our ranking

  17. 17 Crisp Flat monthly plan. AI billed in credits, no per-answer price $95 + AI a month $1,140 a year, before AI
    • Essentials plan for up to 10 agents = $95
    • Crisp sells AI as included dollar credits, with no per-conversation price, so this bill has no AI line

    The vendor's price: “Free for 2 seats; Mini $45/month for 4 seats; Essentials $95/month for 10 seats” Price source, checked Oct 29, 2026.

    Watch for: White labelling needs Plus at $295 a month

    Best all-in-one messaging. Crisp in our ranking

  18. 18 HubSpot Service Hub Per agent. AI only on Professional and Enterprise $100 + AI a month $1,200 a year, before AI
    • 5 agents × $20 = $100
    • Customer Agent costs $0.50 per resolution on Professional and Enterprise only, not on the plan this bill uses, so this bill has no AI line

    The vendor's price: “Free for 2 users; Starter $20 per seat/month” Seat price source, checked Oct 29, 2026. AI price source, checked Oct 29, 2026. Limited-time offer on the vendor's page: $7, checked Oct 29, 2026.

    Watch for: Professional and Enterprise require one-time onboarding fees of $1,500 and $3,500

    Best for CRM-native support. HubSpot Service Hub in our ranking

  19. 19 Gmelius Per agent. No AI rate on file $125 + AI a month $1,500 a year, before AI
    • 5 agents × $25 = $125
    • AI assistants are included in the seat price ('Every plan is a seat price plus the agent work included in it'), with no separate AI price; plans cap email conversations a month, so this bill has no AI line

    The vendor's price: “Meli $19 / user / month billed yearly ($21 /user /month when billed monthly); Growth $25 /user/mo yearly ($33 /user /month when billed monthly); Pro $40 /user/mo yearly ($50 /user /month when billed monthly); Enterprise custom quote, minimum of 50 users; 7-day trial” Price source, checked Oct 30, 2026. Shared inboxes start on Growth; the $19 Meli plan is a personal AI assistant for up to 5 users without shared inboxes. Checked Oct 30, 2026.

    Watch for: Entry plan has no shared inbox

    Best for Gmail automation. Gmelius in our ranking

  20. 20 Hiver Per agent. No AI rate on file $125 + AI a month $1,500 a year, before AI
    • 5 agents × $25 = $125
    • Hiver lists AI agents on all plans, with no separate per-use price, so this bill has no AI line

    The vendor's price: “Growth $25 per user/month, billed annually (2-seat minimum)” Price source, checked Oct 29, 2026.

    Watch for: No free plan, and the trial lasts 7 days

    Best help desk inside Gmail. Hiver in our ranking

  21. 21 Jira Service Management Per agent. AI only on Premium and Enterprise $135 + AI a month $1,614 a year, before AI
    • 5 agents × $26.90 = $134.50
    • The virtual service agent is on Premium and Enterprise only (1,000 assisted conversations a month, then from $0.30 each), not on the plan this bill uses, so this bill has no AI line

    The vendor's price: “Free for 3 agents; Standard $26.90 per agent/month for 10 agents, billed monthly” Price source, checked Oct 29, 2026.

    Watch for: Automation runs and asset objects are capped per plan

    Best for IT service desks. Jira Service Management in our ranking

  22. 22 Helpjuice Flat monthly plan. AI only on AI-Knowledge Base and Unlimited AI-Knowledge Base $249 + AI a month $2,988 a year, before AI
    • Flat plan for up to 30 agents = $249
    • The AI Suite (AI Writer, AI Search, AI Chatbot) is included at no additional cost on the $449 and $799 plans, not on the $249 plan; no per-use AI price is published, so this bill has no AI line

    The vendor's price: “Knowledge Base $249 /mo for 30 users; AI-Knowledge Base $449 /mo for 100 users; Unlimited AI-Knowledge Base $799 /mo for unlimited users; free 14 day trial” Price source, checked Oct 30, 2026. The page shows each price as '/mo' and does not say whether it is billed monthly or annually. Checked Oct 30, 2026.

    Watch for: Entry plan costs $249 a month with no AI or SSO

    Best dedicated knowledge base. Helpjuice in our ranking

  23. 23 Chatbase Flat monthly plan. AI billed in credits, no per-answer price $400 + AI a month $4,800 a year, before AI
    • Business plan for up to 5 agents = $400
    • AI is billed in message credits, 700 a month on Hobby, and each request to the AI model costs credits by model, so there is no per-conversation price, so this bill has no AI line

    The vendor's price: “Hobby $32/month billed yearly, 700 message credits/month, 2 members; Basic $120/month billed yearly, 4,000 message credits/month, 3 members; Business $400/month billed yearly, 15,000 message credits/month, 5 members; auto recharge $40 per 1000 message credits” Price source, checked Oct 30, 2026. Yearly billing (20% off); the page shows $40 struck through beside the $32 Hobby price. No free plan is listed; each paid plan has a 7-day trial.

    Watch for: No free plan, only a 7-day trial

    Best for quick AI answers from your content. Chatbase in our ranking

Not priced: Gorgias (entry plan covers 300 tickets a month), Tidio (entry plan covers 100 conversations a month), Zoho SalesIQ (Zoho shows us euro prices only), Botpress (entry plan covers 250 conversations a month), Landbot (entry plan covers 500 conversations a month), ManyChat (Manychat's pricing page blocked our page readers (HTTP 403), so no price was copied), KnowledgeOwl (entry plan covers up to 1 agent) and LiveHelpNow (LiveHelpNow lists 'from $39 /mo' without saying whether that is per agent or per account). LiveHelpNow is owned by Michael Kansky, who also owns this site. No public price, quote through sales: Ada, Sierra, Decagon, Voiceflow, Forethought, Document360 and Guru.

How this bill is figured

  • Each tool's entry plan, billed annually unless the vendor's own line says otherwise.
  • AI is priced per unit for every conversation it handles, after the monthly allowance a plan includes where we have it on file (Zendesk: 5 per agent a month, LiveChat: 10 a month and Landbot: 100 a month). Help Scout, Freshchat and Confluence sell AI on paid plans only, so with AI on the bill their free plan does not apply. An allowance given once per account (Freshdesk: 500 and Freshchat: 500) is not taken off a monthly bill. Where a vendor publishes AI only as a pack (Tidio: 50), nothing past the pack is priced.
  • Each conversation the AI handles counts as one billed unit. Where a vendor gives a range, the low end.
  • Prices checked on vendor sites, October 2026. 34 tools priced, 7 quote through sales.

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Questions about the bill

Where do the prices come from?

From each vendor's own pricing, as our listings record it, checked on vendor sites in October 2026. Open any row of the bill to see the vendor's price line word for word and how your total adds up.

Why might my quote differ from this bill?

The bill uses each tool's entry plan, billed annually, and prices every AI conversation at the listed rate. Where a vendor publishes AI only as a pack, nothing past the pack is priced. A real quote changes with the plan your team needs, the AI answers a plan already includes, add-ons, contract length and any discount you negotiate.

Do vendors pay to rank cheaper?

No. The bill is sorted by the arithmetic alone. Vendors can pay for a labeled Featured Partner spot elsewhere on the site, never for a place in this bill.