Topic
Voice AI
Industry news and our own analysis on voice AI, tracked continuously by the Zazachat desk.
Product launchVoice ai
Quiq launches Voice Assist: agentic AI that acts during live calls
Quiq's Voice Assist goes beyond transcription — it takes actions while calls are still in progress, a meaningful shift for live-agent and deflection workflows.
CustomerThink Sep 7, 2026 Read Product launchVoice ai
Phonely Launches Alma, a Voice LLM That’s 63% Faster and 84% Cheaper Than OpenAI
Phonely's Alma cuts voice-AI latency and cost dramatically versus OpenAI, lowering the barrier to deploying AI phone agents at scale in support operations.
CustomerThink Sep 7, 2026 Read