Topic
AI Agents
Industry news and our own analysis on AI agents, tracked continuously by the Zazachat desk.
Press releaseAi agents
Liberty Global Signs Strategic Partnership with Sierra
Liberty Global is putting Sierra's AI agents into customer contact, a sign that large telcos now trust autonomous agents with frontline service.
libertyglobal.com Sep 23, 2026 Read Press releaseAi agents
Zendesk Introduces Specialized AI Agents Purpose-built for Your Business
Zendesk's new purpose-built AI agents let businesses automate customer support without sacrificing the brand voice or context that matters.
The National Law Review Sep 14, 2026 Read Product launchAi agents
Zendesk expands AI agents across ChatGPT, Gemini, voice and messaging
Zendesk AI agents can now run natively inside ChatGPT and Gemini, adding voice and messaging channels buyers may already use.
TechRadar May 21, 2026 Read