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Salesforce in the news
Every Zazachat news story mentioning Salesforce.
Funding maCrm ai
Salesforce’s Claudeforce Deal With Anthropic Points to What Comes After the CRM UI
Salesforce embedding Anthropic's Claude deeply into its platform suggests AI agents will replace traditional CRM dashboards as the primary interface for support and customer data workflows.
CX Today Aug 27, 2026 Read Product launchContact center ai
Agentforce Contact Center signals a shift from routing to resolution
Salesforce's Agentforce Contact Center replaces traditional call routing with AI that resolves issues end-to-end—a structural shift contact center buyers should evaluate now.
No Jitter Mar 17, 2026 Read