Company

Freshworks in the news

Every Zazachat news story mentioning Freshworks.

Industry newsMarket expansion

Jasco and Freshworks move to expand access to advanced customer service tech across Africa

Freshworks is teaming with Jasco to push its customer service platform into African markets, a region most enterprise support vendors have largely ignored.

Capital FM Africa Aug 29, 2026 Read
Industry newsFreshworks strategy

‘This is the biggest external technology transition I’ve seen’: Freshworks CEO Dennis Woodside

Freshworks CEO Dennis Woodside frames AI as the most significant technology shift of his career, signalling the company's entire support-software roadmap is now built around it.

The CapTable Jun 29, 2026 Read
Industry newsEnterprise adoption

Freshworks gains large customers as it eyes to cross $1 bn ARR this year

Freshworks is closing in on $1bn ARR, with large-enterprise deals doing the heavy lifting — a signal of where mid-market support spend is heading.

The Times of India Jun 26, 2026 Read
Industry newsSaas pricing

SaaS pricing to evolve from seat-based to consumption based: Freshworks CEO

Freshworks' CEO says support software is moving from per-seat to usage-based billing — a structural change that will reshape how teams budget for these tools.

BusinessLine Jun 24, 2026 Read
Product launchAi support agents

Freshworks AI Agent Studio Launch Tests Valuation Gap And Growth Hopes

Freshworks' AI Agent Studio gives businesses a dedicated environment to build, test, and deploy AI-powered support agents without custom engineering.

Yahoo Finance Jun 2, 2026 Read
Product launchAi support agents

Freshworks (FRSH) Launches AI Agent Studio for Freshservice

Freshworks' new AI Agent Studio lets IT teams build and deploy AI agents within Freshservice without writing code, extending automation across support workflows.

Yahoo Finance Jun 1, 2026 Read