Company
Avaya in the news
Avaya in customer support news: 2 stories tracked so far, most recently "Avaya’s AI Strategy Warning: CX Vendors Are Splitting Fast."
Industry newsVendor landscape
Avaya’s AI Strategy Warning: CX Vendors Are Splitting Fast
Avaya warns that CX vendors are splitting into distinct AI camps, making platform choice a longer-term strategic commitment for buyers.
CX Today Aug 31, 2026 Read Industry newsPlatform migration
Avaya’s 200-Seat Rule Accelerated the Migration Race. Who’s Ahead?
Avaya's 200-seat licensing threshold has accelerated customer departures, and this piece tracks which rival platforms are capturing the most migrations.
CX Today Apr 15, 2026 Read